Weighing in on the pros of consignment shopping

Marci Kessler

Marci Kessler

Marci Kessler is the CEO of DoubleTake Consignment Boutiques: four stores throughout New Jersey; Short Hills, Ridgewood, Englewood and Red Bank. She has over 21 years experience in the fashion industry and has been involved in managing and maintaining the unique world of quality, designer consignment since launching her first boutique in May, 1992. What a role model for her two teenage sons, who have watched each of their parents run their own businesses and work hard every day to maintain them. But, of course, she had no idea this would be her future when she got her first job in high school, working in the changing room at Loehmann’s

MKG: Marci, what did you learn from that early experience at Loehmann’s?

Marci: Ultimately, I learned much more than I thought at the time. I remember my manager would go through the racks at the end of the day and make sure that every piece of clothing looked perfect. I needed to check that before I could leave the store; I think that is why I am a stickler today. Working in Loehmann’s I developed skills in merchandising, display, and customer service. In those days, Loehmann’s had impeccable customer service; it was their top priority. And today, quality customer service is the key for me. I want customers to feel like they are being taken care of when they shop: doors opened for them, help with moving their clothing to consign from the cars to the store, going above and beyond with every detail. This is very important to me. Continue reading

Your thoughts?

I love comments. Feel free to share yours